Chagrin Valley Wellness Center's Pilates Studio Pledge/Policy
We pledge to:
1. Be on time. If we are more than 10 minutes late, your session is free.
2. Provide effective strengthening to the core and postural muscles and design the movements to your needs.
3. Listen to your questions, concerns and suggestions.
4. Return your call the same day or following business day.
5. Guarantee quality instruction. Any certified Functional Movement instructor may teach you and will provide the care you expect from Chagrin Valley Wellness Center.
6. Give individual instruction regardless of the class size.
Initials: ______
What we Ask in Return
_____________________________ Agrees to:
(Client)
1. Be on time. Be dressed and ready to begin my session on time. If I am late, my session will last for the time remaining for my appointment.
2. Value the progress in the re-education of behavior and movement patterns.
3. Pay fees in a timely manner. If I have a package, I will actively keep record of the number remaining. I understand that I may ask Chagrin Valley Wellness Center my account details at any time. I understand that past balances must be paid before a package is purchased.
4. Give 24-hour cancellation notice: If my appointment is at 2:00pm on Tuesday, I will call to cancel by 2:00pm on Monday, otherwise I may be charged for my session.
5. Turn off my cell phone so not to disturb others in the Wellness Center.
6. Wear socks during my session so to adhere to State of Ohio health standards.
Other: _____________________________________
I certify that I have read, understand and agree to the above statements. Initials: _______
All Pilates participants are required to initial and sign this agreement. Collectively we will maintain a professional, safe and effective Pilates experience.